Shipping policy

Delivery

Items are sent directly from our partner suppliers. Each product has its own dispatch and delivery time, usually 7–20 working days to the UK.

Separate parcels

If you order more than one item, they may arrive in separate parcels, each with its own tracking.

Delivery costs

Delivery is free on all orders.

Customs

Orders sent outside the UK may be charged import duties or taxes by the destination country. These are paid by the customer.

Not arrived?

If your order hasn’t arrived after 30 days, email hello@crafo.co.uk with your order details.